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November 12, 2003
FAQ: How to create/manage a Mailing List

Q. Why do I need a mailing list?
A. Because as a chapter owner, you will need a way to make announcements to your chapter members/ provide them a way to interact. You will also need to coordinate between many people to get stuff working. It is definately easier to send a single mail to mychapter@itbhuglobal.org as opposed to 10 people whose e-mail id's you may forget. Further, this provides a way of having a dynamic list of people, with the new people coming in and the old/inactive ones going off.

Q. So, how do I create one?
A. You don't!! e-mail the ITBHUGlobal.org List Administrator telling your name, e-mail address, preferred name for your mailing list (make sure it is not the same as your ssh login on itbhuglobal.org) and a brief description of the mailing list. It will be created for you. You will receive a confirmation e-mail which will tell you that a new mailing list has been created. It will also have instructions on how to invite people. Send the instructions to the people you want in the mailing list. You will have to approve each request.
IMPORTANT: Your first task should be to subscribe yourself to the mailing list. The owner is not added automatically as the first member of the group.

Q. Who will manage my mailing list?
A. You(the owner of the chapter mailing list) will. Please try to resolve your doubts/queries using this FAQ. If nothing works, visit the "Whom to contact" FAQ page and contact the appropriate person.

Q. What are the tasks involved in maintaining a mailing list?
A. Mainly the following:

  1. Adding/Removing members
  2. Approving subscription/unsubscription requests

Note: In the examples that follow, the name of the mailing list is mychapter
Also, read this excellent tutorial in your free time.

Q. How do I issue commands to majordomo?
A. The way to issue commands to majordomo is to send an e-mail to majordomo@itbhuglobal.org with the command as the first line in the message-body. Remember, THE COMMAND IS THE FIRST LINE OF THE BODY OF THE MESSAGE (not the subject). Do not start your mail with "Dear list admin.".

Q. How do I add members to my mailing list?
A. You send an e-mail to the person whom you want to add and ask him to issue the command

subscribe mychapter
Alternatively, you can issue the command
subscribe mychapter newmember@hisdomain.com
Remember, you can issue multiple commands in one e-mail. Use this feature to add multiple members at a time, but remember to save this mail, as this comes in very handy when approving those memberships (read 'approving' below). Always end your commands by the command
end
or leave the rest of the body COMPLETELY BLANK, not even signatures.

Q. How do I remove members from my mailing list?
A. Issue the command

unsubscribe mychapter someone@somewhere.com
Members can remove themselves by issuing
unsubscribe mychapter
but you will have to approve each such request.

Q. How do I change the list password (used for approvals etc.)?
A. Issue the command

passwd mychapter old-password new-password
Note that this password is stored in plaintext form on itbhuglobal.org. Do not use your login password for this!

Q. How does one post messages to the mailing list?
A. Send the message in an e-mail to

mychapter@itbhuglobal.org

Q. I got an e-mail asking me to approve a request for membership. What do I do?
A. Do what the mail tells you to do. In particular, if you have issued a list of subscribe commands in a previous mail to majordomo, each approval request will be in a separate mail. Remember to save the first mail, do a bit of editing on this to issue multiple commands of the form

approve PASSWD subscribe mychapter newmember@somewhere.com

Q. Anything else?
A. Not that I know of presently, but be sure to mail the ITBHUGlobal.org List Administrator with any ideas/suggestions/queries you have. If you are comfortable with technical jargon, visit the official majordomo FAQ. A nice (simpler) link for newbies is the IEEE Majordomo Tutorial for ListOwners

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